Dinner at Bennigans

Today my son and I went to Bennigan's located at 150 South Michigan in Chicago for dinner. I had received a coupon in my email for $3.99 burgers. Today is Halloween so the place almost empty. We were greeted by the hostess that was dress up as a person that had been killed. She had blood and sores all over her skin. It was disgusting to look at. My son and I thought it was awful to look at. Thankfully she was just the hostess and not our waiter. Our waiter Nathan soon came over after being seated. I show him the coupon and we ordered. My son ordered off the kids menu, grill cheese sandwich and I got the Bacon Cheese Burger. We both had Strawberry Lemonade and Buffalo Shrimp. First our waiter. Nice but didn't smile at all until the end when he bought the check. He played with my son a bit a gave him a cookie in the end. The food came right away, faster then any other time we been there. The food is always delicious. Never a complaint. When then order the Oreo Ice Cream. Ymmmmmmmmmmm!!! This is one of the best restaurants in Chicago. Take away the hostess and the non smiling waiter and add great food and service and Bennigan's is a winner.

My Black Guide rating: 9

Disney Online Shopping

On October 20th, 2007 I went to Disney website to purchase a Black Power Ranger Overdrive Halloween costume for my son. The price was great so I placed the order. I use a mailbox location for all of my deliveries so when I typed in the address I made a mistake and put in my home zip code. The order was rejected and asked my to try again. What I found out later that even through the order did not go through my credit card still got hit with the charged. I contacted Disney customer service representative and was told that they did not charge my credit card that they just took an authorization. She told me to go back and do it again. I ask her if another charge would come off my card? She kept saying that the first one was not a charge but just an authorization. What ever it was it took $36 off my credit card. I ask her to use the first authorization and use that to purchase the item I wanted. She said that was not possible. I was also told that the first authorization would not come off my card after 7 - 10 days. I did not place another order with Disney. Instead I have been waiting for that charge to come off. It came off today October 31st exactly 10 days later. To late to purchase a costume for my son. I am a low income single mom. That $36 is what I put aside for his costume and nothing else. When Disney took that money off my card I had nothing left to go some where else and buy him a costume. My son is staying home from school today because I could not get him a costume. I don't believe that a large company like Disney could not solve this issue. Disney both Online and their stores has lost my business.

My Black Guide Rating: 2